I often hear managers complain about how their expectations are not being met by their teams. I hear all kinds of professionals complain about their staff, or their clients. They’re expecting a certain result or behavior, and they’re not getting it. The problem is in their reliance on expectations. Management—of a team, of your staff,
Don’t let perceived rejection devastate you. Play the “No” Game: let them say it, and try to get as many as you can. Hard to swallow? Sandy explains how “No” can help your business grow.
Reed, an advisor in LA, was telling me about his frustrations with a doctor-lawyer couple. He thought they were already his clients, but he had left several messages for the lawyer-husband to set up a time to meet with them, and he had not yet gotten any response. “I finally had a great conversation with
“A 15-minute call could save you 15% or more…” When you Google search “gecko”, GEICO appears first on the web list. I’ve been preparing for my web program on kick-starting your business next week. So, this week, I thought I’d revisit (and shed some more light on) a classic business strategy: branding. In any practice, branding
I started my coaching career helping people overcome their fears. My book, The High Diving Board, and my audio program, Ten Steps To Overcoming Your Fears, are based on the premise that when we’re not where we want to be in our careers or lives, it’s because we respond to our fears by backing away from whatever
Don’t shame or try to stifle your natural feelings of insecurity around your biggest clients. Do, however, put those feelings aside, by understanding that your clients are worried about themselves, too! Since sales can only happen on THEIR turf, change your focus to how you can help THEM feel more at ease. Watch the
