Anita, an advisor in her mid-thirties, was terrified about talking with her clients about introducing her to friends and family members who might need her help. “What are you afraid might happen if you talk to them about introducing you to the people they care about?” I asked her. “Well, I don’t know…,” she began.…
Shift your perspective around asking for referrals, and more will follow. Sandy can help you move away from your NEED–the ugly thing that gets in the way. And whatever you do, KEEP REACHING…
If you need a plumber, would you prefer to hire someone you found in the local phone book, or someone your neighbor used for a similar problem and recommends highly? If you need surgery, would you prefer finding your surgeon through your research on surgeons.com or seeing a surgeon who performed successful surgery on a
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Satisfaction is the lowest acceptable level of service to a client. You have to know you deserve referrals–and to really earn them, you have to go for the gold! Want to learn more? check out my Referral Mastery Webinar Series.
“I’VE JUST LOST MY BIGGEST CLIENT!“ Edwin, a management consultant I coached many years ago, blurted out on the phone one day. “What am I going to do now?” Edwin’s one client provided him with half of his six-figure income. The loss was, he told me, through no fault of his own and at the “worst possible
I thought I’d share an e-mail I received recently from an attorney who attended one of my programs… Dear Sandy, I am a corporate attorney. At a recent event for alumni of my college, I met an alumnus, George, who had started a company with a partner and was looking for an attorney to help him with several matters on
