Bring the Four Swordsmen of Client Service With You

Bring the Four Swordsmen of Client Service With You Part II of Lessons From the Master:Building Trust I received a lot of positive feedback from last week’s discourse between the Young Professional and the blind Master. One subscriber, however, asked about the statement the Young Professional just tosses out about knowing how to build Trust

Be Impressed, Grasshopper, Not Impressive

Be Impressed, Grasshopper, Not Impressive “Master,” the Young Professional addressed his mentor, “You have told us that in order to hire us, a client must Like us and Trust us.” “That is correct, Grasshopper,” the Master replied. “I understand how I can earn a client’s Trust,” continued the Young Professional, “But how do I get