If you need a plumber, would you prefer to hire someone you found in the local phone book, or someone your neighbor used for a similar problem and recommends highly? If you need surgery, would you prefer finding your surgeon through your research on surgeons.com or seeing a surgeon who performed successful surgery on a…
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Satisfaction is the lowest acceptable level of service to a client. You have to know you deserve referrals–and to really earn them, you have to go for the gold! Want to learn more? check out my Referral Mastery Webinar Series.
“I’VE JUST LOST MY BIGGEST CLIENT!“ Edwin, a management consultant I coached many years ago, blurted out on the phone one day. “What am I going to do now?” Edwin’s one client provided him with half of his six-figure income. The loss was, he told me, through no fault of his own and at the “worst possible
What distinguishes a successful person from a person who is not so successful? This week, I talk about how “intensely focused action” can make all the difference. If you want to take action, but need some support, I offer fee-waived calls. Book a call with me today!
I thought I’d share an e-mail I received recently from an attorney who attended one of my programs… Dear Sandy, I am a corporate attorney. At a recent event for alumni of my college, I met an alumnus, George, who had started a company with a partner and was looking for an attorney to help him with several matters on
Are you finding yourself spending too much time focused on unimportant distractions and wondering how you can better manage your time? This week, Sandy offers a super simple, low-tech solution to this familiar problem. Implement his suggestion, and you’ll flow through your day focused on the progress that REALLY matters. If you’re ready to focus
