When Is It OK to Lie?
Tell the truth. Our clients may lie, but when we do, we risk losing trust–and them.
Lessons from a Life Lived
Corey Rudl was an Internet Marketing Pioneer who—in June, 2005—tragically died in a car-racing accident. At only 35 years old, his professional success was already an inspiration to millions of people in both the “online” and “offline” worlds. What follows are the Five Lessons he used to preach to anyone who would listen: Lesson #1:
Half Full, or Half Empty?
Most people will immediately identify this question as the classic metaphor for how we view our lives. Do we see them as half-full—filled with joy and wonder, with plenty of room for more? Or do we see them as half empty—devoid of at least half of what we think we ought to have? For at
Make Your Final Offer
You need more business. You need responses to your offers. But you’re plagued by prospects who don’t respond to your emails or your calls. Or worse, they “dangle” you like a fish at the end of their rods: They react favorably in the moment, and then become unreachable. You hear, “Yes, we should talk,” and
GET THROWN OUT
My coach, Rich Litvin, emailed me this week to share a story from his own life that I wanted to pass along to you: Last month, I told my coach, Steve Hardison, that I am ready to play a much bigger game. So, he asked me: “Who do you want to coach?“ A name came
You Lost Me At “Hello”
I was calling an accountant client of mine—we’ll call him Bill Peterson. The phone rang seven times, so by then, I was expecting his voice mail. Instead, I was greeted by an unhappy, bored, stressed-sounding female voice. “Mr. Peterson’s Office,” the voice grumbled crankily. “May I speak with him?” I asked politely. “He’s busy right now,”
